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We are closely monitoring updates and recommendations from the CDC and our local health officials. We know you rely on us when home emergencies happen and as always, we want to be here for you. While there is risk in majority of people, we have taken increased steps to ensure we can continue to serve you while protecting your health and the health of our professionals.

Enhanced Protocol and Safety Measures

  • Our experts use one-time use, disposable shoe covers and gloves and are sanitizing vehicles and equipment.

  • Training and meetings are done remotely.

  • If customers have been exposed or feel sick, we’re rescheduling appointments for safety.

  • If we don’t shake your hand, we mean no offense. We just want to minimize the spread of germs to keep everyone healthy.

  • Our employees are closely monitoring their own health. In the event there is an individual who is presenting symptoms or fears they may have been exposed, they will be self-quarantined, along with any employees they’ve been in contact with.

  • Our experts, as well as our office staff, have been briefed on safety practices within our customers’ homes and on CDC’s recommendations for how we interact with one another.

Your Home Hygiene

Home hygiene is always a top priority and especially when germs are likely to spread. It’s important to follow advice from the local health authorities and maintain good airflow in your home. You can practice good home hygiene by:

  • Cleaning hands at the door and at regular intervals.

  • Create habits and reminders to avoid touching your face and cover coughs and sneezes.

  • Disinfect surfaces like doorknobs, tables, and handrails regularly.

  • Ensuring your home’s vents and filters are clean- central heating and cooling systems ventilate the air in our homes to protect our health.

Our top priority is your health and safety and we will continue to be here to assist you. We also ask that if you have been exhibiting any symptoms related to COVID-19, and you have recently had service, please call us so that we can help ensure the health and safety of our team members and other customers.

As the situation evolves, we may implement additional measures to ensure the wellbeing of our customers, technicians, and staff. Please contact us if you have any questions or concerns. We will continue to serve all your draining and plumbing needs.

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